Beyond the Mandate: How to Avoid Duplication Without the Force

I was at the Holyrood Connect Public Sector Digital Leadership Exchange at the University of Edinburgh earlier this week and one of the common threads was whether certain things should have a mandate from the centre to avoid duplication of Continue reading Beyond the Mandate: How to Avoid Duplication Without the Force

Verify on Gov.UK – a user experience

I had occassion to become a beta user for the Government Digital Service sponsored Verify service (previously known as IDA – Identity Assurance). I’d come across this before at work, I spent the first six months of 2014 as the Continue reading Verify on Gov.UK – a user experience

Thunderclap campaign #StartatGOVUK

The UK’s Government Digital Service are launching a thunderclap (http://thndr.it/1qsJ9Cv) to encourage people to start at GOV.UK when accessing UK government information and services (#StartatGOVUK).  Be awesome and beat the scammers! Misleading websites There is a problem with websites pretending to be official UK government Continue reading Thunderclap campaign #StartatGOVUK