APOSTLE As well as user needs, the public sector change needs to consider the impacts on several aspects. This ensures that the case for change is suitable, acceptable and feasible. It’s too easy to get sucked into the technology and Continue reading APOSTLE – Analysing Context
That’s not a typo, I meant Startegy. That is my normal typo when I type strategy, but inspired by Neil Gaiman’s typo of Caroline. I thought it summed up an approach to things that just got on with doing stuff Continue reading Startegy – or just getting stuff done?
Yesterday I attended some sessions at Civil Service Live 2016 in the Queen Elizabeth II Conference Centre in central London. The QEIICC is next door to my office, so I didn’t spend the whole day there. Some meetings were arranged Continue reading Civil Service Live 2016
Performance Objectives – Public Sector Slack et al. identify five generic performance objectives: quality speed dependability flexibility cost These generic performance objectives are explained below. There are public sector examples to help illustrate them. Quality Quality is about consistent performance. Continue reading Performance Objectives – Public Sector
A friend recently did a facebook list of the ten most influential books that had the most impact on his life, and he tagged me in it. This got me thinking. I found it hard to identify ten influential books. I Continue reading Influential Books – Ten Books You Should Read