Dealing with Poor Performance

Poor performance is a fact of life, and it happens for a variety of reasons. There are frequent questions about it on any staff engagement and it forms a core part of the annual Civil Service People Survey. Most of Continue reading Dealing with Poor Performance→

Performance Objectives – Public Sector

Performance Objectives – Public Sector Slack et al. identify five generic performance objectives: quality speed dependability flexibility cost These generic performance objectives are explained below. There are public sector examples to help illustrate them. Quality Quality is about consistent performance. Continue reading Performance Objectives – Public Sector→